Cancellation Policy

Here’s a clear and customer-friendly Cancellation Policy for Aura Jewels:

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Cancellation Policy – Aura Jewels

At Aura Jewels, we value your time and satisfaction. If you need to cancel your order, please read our policy below:

Order Cancellation Window:
Orders can be cancelled within 12 hours of placing them. Please contact us as soon as possible via email or WhatsApp with your order details.

Made-to-Order & Customized Items:
Orders that are custom-made or personalized cannot be cancelled once they are processed.

Cancellation After Dispatch:
Once an order has been shipped, it cannot be cancelled. However, you may refer to our return/exchange policy (if applicable) once you receive the product.

Refunds for Cancelled Orders:
For eligible cancellations, refunds will be processed within 5–7 business days to the original mode of payment.

To request a cancellation, please reach out to us at:
📩 Email: support@aurajewels.in
📞 WhatsApp: +91 9496537191

Thank you for shopping with Aura Jewels!